FAQ
-
How long will the Repair take?
It all depends on the repair, We try to repair at the point of collection within 30 minutes, But some repairs may need to be sent to the lab for board re-work even then we try to aim for 3-5 working days.
-
How do I get My device to you?
We have many options. We mainly come to your home or workplace and complete the work there but We also offer options for you to drop it off to us, Mail it in, Or if you are lucky to live in an area with our drop of points we can collect it from there.
-
I can get it repaired cheaper elsewhere why come to you?
All Technicians have different levels of skills, Tools, and Products. We pride ourselves on using only the best options for tools and parts.
We also have a team of technicians who are able to specialize in different areas making sure the work carried out is up to the highest level.
-
I need my phone repaired in an emergency can you help?
Never fear! We work hours to suit your needs and this does include out-of-hour repair options when you really desperately need it the most!
-
Do I get a warranty or guarantee?
Most repairs come with a 12-month warranty on replacement parts fitted.
Battery Repair has 6 months Warranty due to it being a degradable part.
-
Will Rice help fix my water damage?
No this is a complete Myth, The quicker the phone is with us the more chance we can keep it alive and save other components from being damaged.